Privacy Policy
Last Updated: 20 October 2026
Tryone Digital Labs respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, contact us, or use our services.
By accessing our website or submitting information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Business or organisation name
- Job title or professional details
- Billing and business contact information
Enquiry and Project Information
- Service requirements and project briefs
- Information submitted through contact forms
- Communications, feedback, and support requests
- Documents or materials shared for project execution
Technical Information
- IP address and general device information
- Browser type and operating system
- Website usage data and referring pages
- Cookies and similar tracking information, where applicable
Please do not submit sensitive personal information unless it is necessary, requested, and handled through an appropriate process.
2. How We Use Your Information
We may use collected information to:
- Respond to enquiries and consultation requests.
- Prepare proposals, quotations, and project plans.
- Deliver and manage our services.
- Communicate about projects, payments, updates, and support.
- Improve our website, services, and user experience.
- Manage business relationships and customer records.
- Send marketing communications where permitted by law.
- Detect fraud, protect our systems, and maintain security.
- Meet applicable legal, regulatory, accounting, and contractual obligations.
3. Legal Basis and Consent
We process personal information where permitted by applicable law, including when necessary to respond to your requests, perform a contract, comply with legal obligations, protect legitimate business interests, or act on valid consent where required.
Where consent is the basis for processing, you may withdraw it subject to applicable law. Withdrawal does not affect processing lawfully carried out before the withdrawal.
4. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, or similar technologies to improve functionality, understand website traffic, measure marketing performance, and enhance user experience.
You can manage cookies through your browser settings and, where provided, our website's cookie preferences. Disabling certain cookies may affect some website features.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
5. Sharing of Information
We do not sell personal information to third parties.
We may share information, where appropriate and lawful, with:
- Service providers supporting website hosting, communications, analytics, advertising, payments, or business operations.
- Contractors or collaborators who need the information to perform authorised project work.
- Professional advisers, auditors, or insurers where necessary.
- Government authorities, regulators, courts, or law enforcement agencies where legally required.
- Other parties with your consent or as part of a lawful business transaction.
We expect relevant service providers to handle information appropriately and apply suitable safeguards.
6. Marketing Communications
We may send business updates, service information, offers, or other marketing communications where permitted by law.
You may opt out of promotional emails by using the unsubscribe option, where available, or by contacting us. You may also request that we stop sending promotional messages through other communication channels, subject to applicable legal requirements.
Service-related communications necessary to manage an ongoing project or contractual relationship may still be sent.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, recordkeeping, dispute resolution, security, and legal compliance.
Retention periods may vary according to the type of information, the nature of our relationship, and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to lawful retention obligations.
8. Data Security
We use reasonable technical, organisational, and administrative safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction or updating of inaccurate information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns or submit a privacy-related grievance.
- Exercise other rights available under applicable data protection laws.
To make a request, contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Third-Party Platforms
Our services may involve third-party platforms such as search engines, social networks, advertising services, website analytics providers, and payment systems.
Those providers may process information under their own privacy policies and terms. We encourage you to review their policies before using their services.
11. Children's Privacy
Our website and services are not intentionally directed at children for independent commercial engagement. We do not knowingly collect children's personal information in circumstances where doing so would violate applicable law.
If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take suitable action.
12. International Data Transfers
Some of our service providers may store or process information outside your state or country. Where personal information is transferred across borders, we will take steps required by applicable law to ensure that the transfer and associated processing are lawful.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.
The revised Policy will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
14. Contact and Privacy Grievances
For privacy questions, requests, or complaints, please contact:
Tryone Digital Labs
Website: https://www.tryonedigitallabsind.com
Phone: +91 79081 00687 | WhatsApp: +91 86378 08469
Location: Siliguri, West Bengal, India
Please include sufficient details about your request so that we can understand and respond appropriately.
This Privacy Policy should be read alongside our Disclaimer and any applicable service agreements or other notices.
Notifications, cookies and analytics
If you click “Allow” on our notification prompt, your browser creates a push subscription that we store on our server so we can send you updates. You can turn notifications off at any time in your browser or device settings. We also use Google Tag Manager and Meta Pixel to understand site usage and measure advertising, which may set cookies. Enquiry form details (name, phone, email, message) are stored so we can respond to you. Blog comments are stored with the name you enter and are shown only after review.
